Resilience · P2

Operational Resilience Program

Business continuity, disaster recovery, third-party dependency, cyber incident response and crisis management are usually five plans owned by four teams. Operational resilience is the umbrella that asks one question: can the important business services keep running, within tolerance, through severe but plausible disruption? It does not replace BCP or DR; it connects them.

This assessment provides a readiness indicator based on the information provided. It is not an audit, a certification, or a guarantee of security outcomes.

Who it is for

The companies this problem finds first.

Financial services and other regulated firms with resilience expectations

Companies whose customers depend on them as a critical supplier

Boards that want one resilience picture rather than five plan status reports

When it comes up

The moments that turn this from a someday into a now.

  • Regulator resilience expectation
  • Major outage or third-party failure
  • Board request for a resilience view
  • DORA or NIS2 programme needing an umbrella
What we assess

7 areas, one control library.

Every area maps to controls already in the platform's single control library, so evidence collected here counts toward every other framework the business has adopted.

Important business services and impact tolerances

Dependency mapping: people, technology, third parties, facilities, data

Scenario testing against severe but plausible scenarios

Integration of BCP, DR, incident response and crisis management

Third-party and concentration risk

Governance, self-assessment and board reporting

Lessons learned and continuous improvement

What you get

Deliverables you can hand to a buyer, a board or a regulator.

  • Important business service register with tolerances
  • Dependency map and single points of failure
  • Scenario test results against tolerances
  • Integrated resilience roadmap across existing plans
  • Board resilience report
Frameworks behind it

The sources every control cites.

Requirement statements are plain-English summaries for planning; the source instrument controls. Which of these reach your business is a question the assessment records with its reasoning, not one this page answers.

  • ISO 22301 (Business Continuity)
  • ISO/IEC 27031 (ICT Readiness for Business Continuity)
  • Digital Operational Resilience Act (Regulation (EU) 2022/2554)
  • NIST Cybersecurity Framework 2.0
Value by role

What each executive gets out of it.

CEO

One answer to "would we keep running?"

CFO

Resilience investment tied to the services that matter and their tolerances.

CTO / engineering

Technology recovery objectives set by business tolerance instead of the reverse.

General counsel

Regulatory resilience expectations evidenced in one programme.

CISO / security lead

Cyber incident response connected to continuity and crisis plans it currently sits beside.

How it fits

Integrated capabilities, not a separate programme.

Engagement tiers

Resilience · Regulated Industry · Continuous Assurance. Tiers describe depth and cadence; there is no per-regulation price.

Usually bought by

COO, Chief risk officer, Board, CEO

Part of these packages

Healthcare Security · Fintech Security

FAQ

The objections, answered directly.

Keep them. This programme sits above them, sets the tolerances they should meet, and tests whether they hold together.

Start with the free check.

Operational Resilience Quick Check: a short, scored indicator of where you stand and the evidence that would close each gap. A consultant follows up to scope the full readiness engagement.

Start the free Operational Resilience Quick CheckSpeak with an advisor