Fraud, Identity & Account Takeover Readiness
Account takeover, payment fraud and synthetic identity are security problems that show up as customer-support tickets, chargebacks and churn long before anyone calls them an incident. Identity controls, session security, fraud signals and customer-facing recovery processes are rarely owned by one team.
This assessment provides a readiness indicator based on the information provided. It is not an audit, a certification, or a guarantee of security outcomes.
The companies this problem finds first.
Fintech, marketplaces, e-commerce, gaming and any business with customer accounts holding value
Companies with rising credential-stuffing or support-driven account recovery volume
Regulated firms with authentication or fraud obligations
The moments that turn this from a someday into a now.
- Spike in account takeover or chargebacks
- Payment provider or bank partner pressure
- Customer authentication regulation
- Launch of a wallet, stored-value or payout feature
- Credential leak affecting your user base
9 areas, one control library.
Every area maps to controls already in the platform's single control library, so evidence collected here counts toward every other framework the business has adopted.
Customer identity proofing and onboarding
Authentication strength and step-up
Session and token security
Account recovery and support-channel abuse
Fraud signal collection and decisioning
Payment and payout controls
Bot and credential-stuffing defence
Fraud incident response and customer communication
Metrics and loss tracking
Deliverables you can hand to a buyer, a board or a regulator.
- Fraud and ATO exposure map across the customer journey
- Control readiness against identity and fraud good practice
- Recovery and support-channel abuse test results
- Prioritised control roadmap with metrics
- Executive loss-and-exposure summary (from your data, never estimated by us)
The sources every control cites.
Requirement statements are plain-English summaries for planning; the source instrument controls. Which of these reach your business is a question the assessment records with its reasoning, not one this page answers.
- Fraud, identity and account takeover control expectations (best practice)
- NIST Cybersecurity Framework 2.0
- CIS Critical Security Controls
- ISO/IEC 27001
What each executive gets out of it.
CEO
Fraud losses and customer trust treated as one problem with one owner.
CFO
Loss drivers mapped to specific controls so spend goes where losses are.
CTO / engineering
Authentication, session and recovery designs reviewed against how attackers actually take accounts.
General counsel
Customer authentication and fraud obligations covered with evidence.
CISO / security lead
Fraud signals and security telemetry joined instead of siloed.
Integrated capabilities, not a separate programme.
Engagement tiers
Foundation · Regulated Industry · Continuous Assurance. Tiers describe depth and cadence; there is no per-regulation price.
Usually bought by
COO, Chief risk officer, CTO / engineering, CISO / security lead, Product Leader
Part of these packages
Fintech Security · Crypto / Digital Asset
The objections, answered directly.
Most account takeover is an authentication and session-security failure that the risk team only sees after the loss. The service joins the two.
Start with the free check.
Fraud & Account Takeover Readiness Check: a short, scored indicator of where you stand and the evidence that would close each gap. A consultant follows up to scope the full readiness engagement.